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Practice Management Systems - More than Just a CRM

CRM systems are an important piece of sales and marketing organizations to manage client relationships; however, they tend to fall flat when taking an entire organization and workflow into consideration. At Hawks IT, we’re going beyond client relationship management with our custom Practice Management Systems (PMS), allowing you to automate your entire business in one platform and sync workflow across all departments. Reduce manual processes, create operational efficiency and reallocate resources to take on more business.

Our Practice Management Systems are fully customizable, specific to your industry and your business. Since all of our products are Software as a Service (Saas), you’ll always have the support you need. We own a highly-secure data center that runs 24/7, so you can be confident your data is safe with us. We serve both for-profit and not-for-profit businesses and offer special rates for non-profit organizations.

View our products below, hear what our clients have to say and learn more about the industries we currently serve.

Don’t see what you’re looking for? Contact us to learn how we can help your business succeed with our custom solutions.

Vocational Database

Supporting non-profit vocational services, our HIPAA-compliant Vocational Database combines client relationship management with PII, client files, case notes, accounting and billing, all in one platform.

    • Track client progress from start to finish
    • Manage internal processes, timelines and deliverables
    • Take Case Notes on the go and update client data through the Mobile App
    • Customized accounting platform or sync current software
    • Generate regulatory and custom reports

Healthcare Database

Our Healthcare Database is an Electronic Medical System geared towards Birth-to-Three programs that combines all functions of the healthcare process to create a succinct workflow for an entire organization without having to reply on expensive software.

    • Create electronic health records
    • Manage tasks and deliverables
    • Easily access patient records and track progress
    • Evaluate patient and family hardship situations
    • Bill multiple institutions with custom accounting solutions
    • Take Patient Notes on the go and update client data through the Mobile App

IT Practice Management System

Originally built for Hawks IT, our IT PMS supports technology-focused organizations to manage workflow across all departments and securely store client information and sensitive data, all in one convenient platform.

    • Store & encrypt client information, usernames, passwords, maps, etc…
    • Manage tasks and projects across all departments
    • Track regular maintenance, backup & recovery schedules
    • Add notes and review past logs
    • Receive email notifications
    • Custom accounting and billing platform

Law Practice Management System

Our Law PMS supports legal professionals with maintaining and managing client information, case work and business operations through one secure and easy-to-use platform.

    • Securely store client information and data
    • Easily access case files
    • Track and manage case work from start to finish
    • Log all client communication including emails and texts
    • Custom accounting platforms supports invoicing and reporting
Benefits to bank on

Our clients are able to increase end-user productivity without sacrificing usability.

  • Business Agility

    Business growth and seasonal flexibility are easily scaled as our banking IT services adapt to the client’s needs allowing them to easily add and remove users without a headache.

  • Security and compliance

    Our clients are able to control business sensitive data and adhere to compliance mandates securely and efficiently while enabling staff to access the data when and how they need it.

  • Office mobility

    We help clients create secure applications and remote user experiences in a reliable and secure network for a mobile workforce that can extend to multiple bank branches and offsite contractors.

  • Application development

    By partnering with us. From the beginning, our managed IT support works within a set budget so our clients get exactly what their business needs without end of month surprises.

Stop wasting time and money on technology. Let’s get started

Sectors

The industry sectors we serve include

  • Healthcare

    Birth-to-Three medical billing and patient records

  • Information Technology

    Encrypted storage and scheduled maintenance and backups, streamlined

  • Custom Software

    Bring your industry to us – we work with you closely to build the technology you need

  • Law

    Secure client information and case work, centralized business operations

  • Vocational

    HIPAA-compliant relationship management system, built for non-profits

Delivery

Transform your technology by focusing on 3 key areas

  • refresh-database-1856_a6704a77-603a-45b0-925d-41498e0fb1aa

    Data transformation

    Accelerate “Data-to-Insight-to-Action” cycle, by consuming offerings like Data-as-a-Service and Reporting-as-a-Service.

  • radar-signal-727_b1dcc914-3ee5-449c-941e-d4684ee50ba3

    Digital enablement

    Drive key business outcomes, using the full service digital stack – Mosaic, Digital Jedis, and human-centered design experience.

  • handshake-2819_4c48473b-74a8-4575-890d-e1824695a74c

    Innovation partnership

    Adopt a collaborative approach to innovation, by leveraging innovation labs, future financial ecosystems, alliances & partners.